Customer Relations Representative | Work From Home
Company: Globe Life AO
Location: 100% Remote (United States)
Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided
Are you looking for a work-from-home career where you can help people, build valuable professional skills, and enjoy unlimited growth potential?
Globe Life AO is seeking motivated Remote Client Success Specialists to provide exceptional customer service while helping veterans, labor union members, credit union members, associations, and their families understand and enroll in valuable life, accident, and supplemental health insurance benefits.
Whether you're starting your career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, military service, or sales, we'll provide the training, mentorship, licensing guidance, and support needed to help you succeed.
✔ 100% Remote Work
✔ Qualified Leads Provided – No Cold Calling
✔ Weekly Pay + Performance-Based Bonuses
✔ No Experience Required
✔ Comprehensive Training & Mentorship
✔ Leadership Development & Career Advancement
For more than 70 years , Globe Life AO has proudly served working families by providing trusted life, accident, and supplemental health insurance solutions.
Our company is built on integrity, exceptional customer service, and developing leaders from within. We invest in our people through ongoing coaching, mentorship, and professional development.
Protect Every Child. Serve All Working People.
As a Remote Client Success Specialist , you'll build long-term relationships with members while providing outstanding service throughout their experience.
Responsibilities include:
Welcome and onboard new members through virtual Zoom and phone appointments.
Connect with qualified members who have requested benefit information.
Educate clients on life, accident, and supplemental health insurance options.
Assess client needs and recommend personalized benefit solutions.
Answer client questions and provide ongoing customer support.
Conduct policy reviews and assist with beneficiary updates.
Maintain accurate records while following company and state compliance standards.
Participate in weekly coaching, mentorship, and leadership development.
Work remotely anywhere in the United States.
Earn weekly income through uncapped commissions, bonuses, renewals, and long-term residual income opportunities.
Create a work schedule that supports your personal goals and work-life balance.
No cold calling. Focus on helping members who have already requested information.
Receive:
Virtual onboarding
Licensing guidance
One-on-one coaching
Weekly mentorship
Ongoing professional development
Advance into leadership and management opportunities based on performance—not tenure.
Health Insurance Reimbursement
Company-Paid Life Insurance
Leadership Development Programs
Residual Income Opportunities
Career Advancement
OPEIU Local 277 Union Representation (where applicable)
Top performers may qualify for:
Leadership conferences
Company-sponsored incentive trips
Performance bonuses
Recognition awards
Professional development opportunities
We're seeking individuals who are:
Excellent communicators with strong interpersonal skills.
Customer-focused and passionate about helping others.
Self-motivated, dependable, and organized.
Goal-oriented with excellent problem-solving abilities.
Comfortable working independently in a remote environment.
Proficient with computers, Zoom, CRM systems, and virtual communication tools.
Eligible to obtain any required state insurance license.
Experience in customer service, client success, customer support, retail, hospitality, healthcare, banking, education, military, administration, insurance, call centers, or sales is welcomed—but not required.
70+ years serving working families.
Backed by the strength and stability of Globe Life .
A culture built on integrity, mentorship, collaboration, and promoting from within.
Clear pathways into leadership and long-term career growth.
A rewarding opportunity to help families while building your own future.
All interviews are conducted virtually through Zoom, providing a convenient, professional, and accessible hiring experience.
If you're looking for a rewarding remote client success and customer service career where you can help families, enjoy flexibility, receive world-class training, and build long-term professional success, we'd love to hear from you.
Apply today and begin your journey with Globe Life AO.
Applicants must be physically located in and legally authorized to work in the United States.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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